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"Awful place Accident and Emergency"

About: Lincoln County Hospital

I was in so much pain on Wednesday the 7th November. Phoned 111 for an ambulance, waited 2 hours. So phoned them back up and told them my partner was taking me to lincoln. They said they would tell them at the desk. When my partner got me there. They was rude at the desk and said they haven't heard of me and had no records. And that I would have to wait to be seen too. Well 3 hours of waiting!! My appendix had burst. Eventually had my operation at 21.10. From being at Lincoln from 9.35am. I was crying and begging someone to help me in a&e, they just walked past me and took no notice of me.

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Responses

Response from Jennie Negus, Head of Patient Experience, United Lincolnshire Hospitals NHS Trust 5 years ago
Jennie Negus
Head of Patient Experience,
United Lincolnshire Hospitals NHS Trust
Submitted on 31/12/2018 at 12:08
Published on Care Opinion at 17:43


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I am so sorry; what you have described sounds dreadful - please could you contact pals@ULH.nhs.uk with some more details so we can look into what happened?

I can see this was a while ago now and I hope you are fully recovered; but we would still like to look into your experience.

Jennie

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