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"Mum"

About: Glasgow Royal Infirmary / Plastic Surgery & Burns (wards 45, 47, 48 & 49)

(as a relative),

Mum received fantastic care at Glasgow Royal plastics outpatients department both today  with Nurse Emma and last week with Nurse Fiona. Professional, calm and so helpful.

She was also an inpatient last week and the week before in ward 49 Glasgow Royal and the whole team worked so efficiently, a well oiled machine! Special thanks to nurse  Joanne in the ward .Thank you 

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 5 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde
Submitted on 12/12/2018 at 14:31
Published on Care Opinion at 21:38


picture of Nicole McInally

Dear Ggrace

Thanks for getting touch.

I am glad that your Mum was so well looked after by the staff in the Plastic Surgery Outpatients Department and Ward 47 at Glasgow Royal Infirmary.

I will be delighted to share you feedback with the staff (including Emma, Fiona and Joanne) and I am certain that they will appreciate your kind words.

Please pass on my best wishes to your Mum.

Kind Regards

Nicole

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