Staff are usually cold and lack any manners. Never get an appointment that suits me. Only usually one staff at the desk, even if there is a long line of people waiting. Also, Some doctors can make you wait over an hour or two with a young child. And patients who have come in well after me were seen before me, very disrespectful. A young child who is also unwell cant stand to wait too long, so its hard to keep them occupied during a long wait. staff don't let you know how long the wait is going to be until fed up and have to ask.
One lady doctor is quite rude and when speaking on the phone, she puts it down when she is done, even while I am still talking, very rude and no concern for the patient, only for her own finishing time.
Really a disgrace as a doctors practice. They even got my appointment wrong and booked it for my child then blamed me when I came in for an appointment that I thought was booked in for myself, I am now looking for a new practice to join.
"Treated Horribly!"
About: Sorrel Bank Medical Practice Sorrel Bank Medical Practice Manchester M6 7HL
Posted via nhs.uk
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