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"A year on"

I have been under ats since early in year having moved from eis. I had a support worker she was great and supportive. She has left and no one is helping me. My injection due Thursday nothing arranged. Saw my support worker three and half weeks ago but I always been able to text her. I been told new person won't text il have to ring main number but main number let me down I have rung them Thurs Friday and today and still just get told someone will call about injection and they don't. I'm anxiety threw the roof paranoid this there sneaky way of dropping me and scared without my injection I'm ****Ed!!! I been told they probably discuss my new worker at next meeting not told when that meeting is. I have no temperary worker. I have alot going on in personal life told mainline I feel I'm bottling it up. They didn't ask what or anything just someone will call. Gp says they can do nothing as it ats that have to help. I'm due meds review no letter with date for that so it's just as well my high ended and I'm feeling low. Try not to worry my family with my dark thoughts but keeping them to myself with no support is no good for me. For godsake ats higher some agency on six month or something idk but need to do something. I am sinking again when I had been being helped at least eis never left me with no one

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Responses

Response from Cavendish House 5 years ago
Cavendish House
Submitted on 12/12/2018 at 11:01
Published on nhs.uk at 12:06


We are very sorry to hear about your recent difficult experience with ATS.

We've arranged for a nurse to come and see you today and its clear we need to make sure that we improve our communication and check people's understanding of care plans to prevent such unintended distress. Please do get in touch with me or speak with the nurse if you have any continuing worries or are unclear about arrangements

kind regards

Aleks Bogdanovic

Service Manager

Hastings and Rother ATS

01424 726553

aleks.bogdanovic@sussexpartnership.nhs.uk

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