appointment with surgeon who suddenly stopped operating, another appointment,new surgeon, 45 mins late for appointment rude abrupt no scans no point talking sent for more scans,needless cost,needless pain. Another. Appointment with the surgeon operation decided on, not shown scans, not explained procedures except into dictaphone. Assured repeatedly operation will not stop back pain. No next step then for back pain.
Left previous bad review and reply left asking me to complain via email, I did this and have so far received no response.
Operation date issued and pre assessment booked.
Phonecall Saturday evening from the surgeon's secretary booking me in to sign consent form after the pre op assessment, how many times must I attend the hospital?! I contacted health watch to complain and they told me first step is to speak to service manager, Nuffield hospital Brighton have no manager just now and the compliance officer is on holiday, next step NHS England complaints procedure. If you can choose elsewhere you will be grateful.
"Shambles"
About: Nuffield Health, Brighton Hospital Nuffield Health, Brighton Hospital Brighton BN2 6DX
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