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Care Opinion

More than pleased with the service

Posted By sambabh54

"More than pleased with the service"

About: Forth Valley Royal Hospital / Ambulatory Care

(as a service user),

Yesterday I went into Forth Valley Royal Hospital to have a procedure on a lesion on my right hand side knee. I'd just like to say the staff were very very pleasant, very very nice, I couldn't ask for any more. Any questions I had were answered, I was more than pleased with the service. David, Pamela and Maureen in the Ambulatory Care ward were very very good. The only problem was the parking!

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Responses

Response from David Miller, Staff Nurse - Minor Ops Practitioner, Day surgery, NHS Forth Valley 5 years ago
David Miller
Staff Nurse - Minor Ops Practitioner, Day surgery,
NHS Forth Valley

Submitted on 11/12/2018 at 10:56
Published on Care Opinion at 11:26

Thank you very much for taking the time to share your experience.

As a team, we all try to keep a relaxed, informal atmosphere in the clinic which I am glad you appreciated.

Parking is an on-going issue which we have been aware of since the opening of the hospital and I can't see it improving any time soon. sorry.

Hopefully everything is proceeding as planned and you are healing nicely though,

I shall let Pamela and Maureen know they are appreciated.

Thanks again

David

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