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"Colonoscopy"

About: Heartlands Hospital / Colorectal surgery Solihull Hospital / Colorectal surgery

(as the patient),

I had the assessment at Heartlands which was first class and the procedure

at Solihull which was also excellent.

All procedures were on time and the doctors, nurses and staff were excellent:good-humoured, polite and courteous and, although the procedure is not to be enjoyed  (but hardly unpleasant) they made me feel very relaxed and comfortable.

Thanks to all involved.

 
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Responses

Response from Heartlands Hospital 5 years ago
Heartlands Hospital
Submitted on 06/12/2018 at 09:01
Published on nhs.uk at 10:06


Responded: 06.12.18

Dear Keycijw

Thank you for taking the time to post your comments regarding your treatment at Heartlands and Solihull Hospital’s.

It is lovely to read such positive comments and I am very pleased that you had such a good patient experience.

I will forward your posting to the relevant senior teams.

Having read your posting, I appreciate that this would have been a very anxious time for you.

I will ask that your posting is shared with the relevant staff, as I am sure they will be delighted to read your positive comments.

Kind regards

M Campbell

Patient Experience Tean

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