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"Superb care at Chelsea Birth Centre"

About: Queen Charlotte's Hospital / Maternity

(as a service user),

I gave birth to my son at Queen Charlotte's and Chelsea Birth Centre on 23rd November, and could not have hoped for more professional or compassionate care.

I called the unit in advance of going in, and when I arrived, the wonderful midwife, Ann, had the room and birthing pool ready for me. My husband and I were supported amazingly throughout the birth, with Ann guiding, encouraging and reassuring me throughout, but in a 'hands off' way until the actual delivery, so that everything felt far more natural and less 'medical' than with my first child (who was born on a ward). The whole experience felt very personal, caring and nurturing. After the birth, Ann tended to me and the baby with much the same genuine care, then ensured that my husband and I were supplied with tea and toast before being settled into one of the family rooms. We were taken great care of there before being discharged the same day (we were keen to get home, to introduce our toddler to her brother).

The whole birth centre has a wonderful ethos and a great team. We couldn't be more grateful.


Response from Queen Charlotte's Hospital

Imperial College Healthcare NHS Trust is delighted to hear that you had a great experience with our Birth Centre at Queen Charlotte's and wish to congratulate you on the birth of your son. Patient Advice and Liaison Service (PALS) has passed on your comments to the service manager for Maternity. Imperial College Healthcare NHS Trust appreciates and values your comments.

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