"I was really happy with my whole experience at the..."

About: Royal Free Hospital

What I liked

I attended the breast clinic to have a lump investigated.i was very anxious but felt at ease on arriving.all the staff were very caring explaining at every stage what was happening.i saw the doctor had a mammogram and an ultra sound which found I had a cyst which was drained immediately.this whole procedure took two and a half hours. I left the hospital happy and grateful it had all been dealt with at the one visit without having to return or wait for results etc

What could be improved

I went to my gp on 07/02/12 ,I had my appointment on 16/02/12 which I know is only ten days but these were very stressful days waiting for my appointment.it would be nice if there was a quicker appointment

Anything else?

All the staff were wonderful and worked very hard

Story from NHS Choices

Responses

Response from Royal Free Hospital

Thank you for taking the time to tell us about your experience at the breast clinic. We're very pleased you had a positive experience and we will feed your comments back to our staff.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

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