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Skin Cancer Care

Posted By Alisonmac78

"Skin Cancer Care"

About: Glasgow Royal Infirmary / Dermatology University Hospital Hairmyres / Dermatology

(as a relative),

My dad has attended Mr Taggart and the dermatology team over the last year and the service has been absolutely fantastic. He was referred by his gp and was seen within 24hours by the dermatology team in hairmyres. He then attended Glasgow Royal Infirmary to have his cancer removed and Mr Taggart has done a phenomenal job. They did however discharge him covered in blood which wasn't great. I can't thank everyone involved enough. We are very lucky to have such an excellent service.  

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 5 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 04/12/2018 at 10:11
Published on Care Opinion at 10:42

picture of Nicole McInally

Dear Alisonmac78

Thanks for getting in touch.

I am glad to read about the care and treatment your Dad received, and that Mr Taggart did a phenomenal job.

However, I am sorry that your Dad was discharged home covered in blood and would be grateful if you could pass our apologies to your Dad.

I hope you Dad is recovering well.

Kind Regards

Nicole

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Response from Eileen Clarke, Senior Nurse - Surgical, University Hospital Monklands, NHS Lanarkshire 5 years ago
Eileen Clarke
Senior Nurse - Surgical, University Hospital Monklands,
NHS Lanarkshire

Submitted on 04/12/2018 at 13:27
Published on Care Opinion at 13:32

picture of Eileen Clarke

Dear Alisonmac78

Thank you so much for your kind posting on Care Opinion. This is a really good example of how we can make a real difference to our patient's experience.

As the Senior Nurse for Dermatology, I will ensure your posting is shared with the Dermatology team. I see that NHS Greater Glasgow & Clyde have already replied to you. I do hope your dad is recovering well.

Thank you again for taking the time to post on Care Opinion.

Kindest regards

Eileen

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