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"Stroke unit Eastbourne"

About: Eastbourne District General Hospital

I have just been discharged from the unit and have nothing but praise for the staff and consultants during my 4 night stay there. I was booked in quickly (suspected TIA) and received treatment immediately from a very kind stroke nurse who kept me in pending investigations.The care throughout was excellent from nurses,domestic staff ,sisters consultants -etc.tI was kept aware of what was happening throughout including my discharge day and aftercare.A very good example of a well run Stroke Unit.Special mention to my stroke nurse on arrival and the two ward sisters.

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Responses

Response from Eastbourne District General Hospital 5 years ago
Eastbourne District General Hospital
Submitted on 03/12/2018 at 08:26
Published on nhs.uk at 09:06


Dear Ellie,

Thank you so much for taking the time to leave us such lovely feedback following your recent episode of care on the Stroke Unit at Eastbourne District General Hospital; it is very much appreciated. First and foremost, we sincerely hope you have now made, or are continuing to make, a good recovery following your care and treatment, and are in good spirits after what can have only been a very worrying and distressing time for you and your family.

The Trust works hard to provide a responsive and high standard of care, underpinned by values in treatment of kindness, compassion, dignity and respect, and we are delighted to read this was your experience. It is also reassuring for us to read that staff kept you updated with your care plan as this, together with the kindness shown to you by staff at every level you met, would have no doubt put your mind at ease and given you confidence in the staff and services being provided.

We will share your feedback with the managers and the clinical staff for the Stroke Unit as they will be so pleased to read your kind words; we also wish you all the vert very best for good health and well-being now, and for the future.

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