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Love the new booking system

Story from nhs.uk

"Love the new booking system"

About: The Lawson Practice

I have been with this surgery for 8 years and seen some big changes as it has grown to serve the local population.

They have a great new booking system where you can log on and the Dr calls you the next day a time you chose and can discuss your needs then and work out what is the best way to deal with the issue.

Also impressed at the referral speed and variety of services that are provided.

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Responses

Response from The Lawson Practice 5 years ago
The Lawson Practice

Submitted on 13/12/2018 at 15:05
Published on nhs.uk at 16:06

Thank you for your feedback. As mentioned previously it is always good to get positive feedback as well as being made aware of where we are not meeting people's expectations. We are so glad that the new system works for you. We want everyone to have this experience and will continue to try and improve. Your feedback is very helpful and encouraging, thank you again.

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