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"My full year been ill."

About: Ash Grove

I have had the worst year. Had Surgery in February which went wrong, ended up with hospital Pneumonia which left me so ill. My doctor has been amazing, could not have asked for a better Doctor, she put my mind at ease, kept me out of St James as I still have fluid in my lung, the doctor monitored me regular and was thorough checking my bloods and oxygen and listening to my lung. Also the triage nurse has looked after me, helping with my stress and anxiety, which has taken so much stress off my head. The other triage nurse has been truly amazing too. The secretaries have been a big help with my forms etc. So overall I am a very happy and grateful patient. I am awaiting more surgery on my Lung but feel happy knowing I am been well looked after. Thank you all so very much. Kind Regards Mrs Julie Gardham..........

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Responses

Response from Ash Grove 5 years ago
Ash Grove
Submitted on 28/11/2018 at 15:25
Published on nhs.uk at 17:06


Thank you very much for your positive comment which includes both clinical and non-clinical staff.

Our aim is to give a caring and professional service to all our patients and we are pleased to hear this is the treatment you received.

I will pass your comments on to all members of staff.

We want all our patients to have a good experience when using our services and would also wish to thank you for taking the time to put your comments on NHS choices as positive comments are not always shared.

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