"I felt in good and safe hands"

About: Croydon University Hospital / Accident and emergency Croydon University Hospital / General surgery

(as the patient),

I wanted to write and tell you about the care that I received recently at Croydon University Hospital. I am a paramedic and a nurse but on this day I was just a very scared patient.

I was admitted as an emergency in early Feb. Charge nurse Billy in A&E did everything in his power to help me feel more comfortable despite it being a very busy night all round. I was admitted to Wandle 1 under the care of Doctor Swift's team and after a couple of days I had surgery (thanks to Dr A Scala!) and I have continued to make a good recovery since then.

I felt so well cared for and every person who I came in to contact with, treated me with such kindness during a time when I felt so afraid. I could concentrate on resting because I knew I was safe and in good hands.

The ward was a clean and pleasant environment. There was always a friendly and helpful face when I needed anything. Everyone including catering, doctors, cleaners, nurses/HCAs, porters (Ishmal and Roger), ward clerks and radiography and theatre staff were amazing. I consider myself very lucky to have our NHS when we need it and to have been cared for by such wonderful people. They are all angels.

Do you have a similar story to tell? Tell your story & make a difference ››