You're offline
You're back online! Refresh the page
The site has been updated! Refresh the page

"Couldn't have been improved"

About: Torbay Hospital

What I liked

I give the Endoscopy team 100%! The nurse and the endoscopist individually asked me about my symptoms and explained the procedure. They gave me options and made sure I understood them and felt ok about my decision. The nurse then gave a synopsis to the endoscopist just before the procedure, to make sure they were in agreement.

During the procedure I was constantly reassured and told what to do to reduce discomfort by the nurse.

Afterwards I was immediately told the result by the endoscopist, and given advice for future treatment. Before I went home, I was given an advice sheet for reducing symptoms and managing my condition - and offered a hot drink.

Really nice people doing their jobs extremely well!

What could be improved


More about:

Story from


Response from Torbay Hospital

Thank you for your comment. We are pleased you had such a positive experince of our endoscopy services, and that you felt well informed and involved in choices about your care. We hope you are now in good health.

Kind regards

Torbay Hospital

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful