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"Scared to use the surgery"

About: Caradoc Surgery

IHaving given an account of my experiences with this surgery and not received any feedback I am still not happy to approach them for help.

I suffer with anxiety and depression/ underactive thyroid and bouts of cellulitis.

As I have been prescribed antidepressants that deal with some issues but also give me unwanted side effects I am not happy to be made to feel that everything is "All in the mind" and to be told that mental health is discussed more these days and "Not to feel ashamed that I am mentally ill"

This attitude impacts on my daily living and has ruined 4 holidays where I have been treated abroad for one condition that this surgery says I do not suffer from,

These problems have been ongoing.However, the time these remarks were made to me was in July 2017

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Responses

Response from Caradoc Surgery 4 years ago
Caradoc Surgery
Submitted on 27/06/2019 at 11:38
Published on nhs.uk at 12:07


I would like to apologise for your experience. If you would like to discuss this further please contact the Patient Experience Team on ACECIC.patientexperience@nhs.net

You may also like to know that you can also give feedback by accessing http://acecic.iwgc.net and Enter Code: 1074 regarding the Care Navigation Hub (appointment booking system) or 0329 for the Caradoc

Surgery.

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