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"lack of Communication in care"

About: North Devon District Hospital / General medicine

I totally understand that hospital are over stretched

And under staffed but it doesn’t help when the

Communication between the safe is poor u get told one thing from doctors in a and e then get put on ward and get told something completely different by them doctors then after a few days of getting nothing done u get sent home to just get sent bk a week or so later with same problem and have to go though it all again. Would just like to not have to keep going thought it seen as they have been reading my notes and for them to sick to what they say and do it instead of doing nothing and sending me home still not well 🤒😡

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Responses

Response from Jayne Kruszewski, Patient Experience Manager, Royal Devon University Healthcare NHS Foundation Trust 5 years ago
Jayne Kruszewski
Patient Experience Manager,
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 10/12/2018 at 09:30
Published on Care Opinion at 11:27


Dear patient

Thank you for taking the time to share your feedback and I am sorry you have had a poor experience at the North Devon District Hospital (NDDH) and were discharged home still feeling unwell.

I would welcome the opportunity to look into your concerns in order to provide you with a full investigation and response, and would ask that you either telephone or e-mail the Patient Advice & Liaison Service (PALS) on 01271 314090 or ndht.pals@nhs.net for further support.

Kind regards

Jayne

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