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"surgical assessment unit"

About: Warrington Hospital / General surgery

(as a relative),

My mum was recently cared for on SAU.   I have to praise all the staff who dealt with her at a stressful and worrying time.   From the healthcare assistants through to the ward manager and doctor Tom.   All were excellent both with my mum and with providing and involving worried family members.   They kept us informed on what was happening as a family.   My mum was only on there brief before being transferred elsewhere.   I knew during brief time she was on SAU that she was in good hands.   Thanks to Linda and her staff for looking after my mum so well.   Keep up the great work you do.

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Responses

Response from Trish Richardson, Head of Patient Experience, Warrington and Halton Hospitals NHS Foundation Trust 5 years ago
Trish Richardson
Head of Patient Experience,
Warrington and Halton Hospitals NHS Foundation Trust
Submitted on 25/11/2018 at 17:38
Published on Care Opinion on 26/11/2018 at 11:29


picture of Trish Richardson

I am so pleased that your mum was so well looked after by Linda and the staff on SAU. I am sure your family appreciated being informed and being involved with her care. I will share your really lovely feedback, which is very much appreciated, to Linda, Tom and all the staff on SAU. I hope all is well with your mum and again, I am so pleased that you felt the care was excellent; the staff will be proud to hear this.

Warmest regards

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