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Best NHS Treatment in the West

Story from nhs.uk

"Best NHS Treatment in the West"

About: Shepton Mallet NHS Treatment Centre

We went there for a problem after a problematical hip replacement in Exeter 2 years ago, we met our consultant, 'a breath of fresh air" he listened he advised, he sought our consent.

The diagnostic injection on the bursar went so smoothly "we were out of there before we arrived" every member of staff, even those just passing, were frienly and courteous.

If you must have medical help it is nearly a "pleasure " to get it in SM NHS TC.

Thanks all of you for making our treatment so easy and " mentally painless"

Like the twirly moustache!

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Responses

Response from Shepton Mallet NHS Treatment Centre 5 years ago
Shepton Mallet NHS Treatment Centre

Submitted on 02/01/2019 at 10:58
Published on nhs.uk at 11:06

Thank you so much for taking the time to leave feedback on your recent treatment at Shepton Mallet NHS Treatment Centre.

We are glad that the process went smoothly and that you felt both informed and involved in your care. As not all our staff have 'twirly moustaches', I think I can confidently identify the specific staff member involved and will ensure he gets a special mention when this is recorded in our Compliments system.

Once again thank you.

Kind regards

Trudy Craig BA (Hons) RN

Patient Quality and Safety Manager

Trudy.Craig@careuk.com

T: 01749 333743

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