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"Kind and experienced professionals with a passion"

About: Crisis Mental Health / Adult home treatment teams (North and South)

(as a service user),

I had a really positive experience of mental health care in the community by the Home Treatment West Team in Sheffield. I had a severe relapse in my mental health condition and was able to be treated at home by their team. This really benefitted my recovery. I feel empowered that I was able to get the right help quickly and actually avoided an admission to psychiatric hospital. The staff supported me to recover in my own home with face to face support and telephone support when appropriate. The service was excellent from kind and experienced professionals with a passion to care for people like me. I really benefited from using this crucial service that provides intervention support to individuals and families in crisis. It prevented my mental health deteriorating and set me up to start the process of recovery. I am thankful to those lovely workers who helped me through.

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Responses

Response from Sheffield Health and Social Care NHS Foundation Trust 5 years ago
Sheffield Health and Social Care NHS Foundation Trust
Submitted on 08/01/2019 at 11:37
Published on Care Opinion at 13:01


We are very pleased to hear about your positive experience with the Home Treatment Team. We are pleased to hear that our intervention avoided a possible hospital admission which is the aim of our service.

Whilst we are sorry you were experiencing difficulties and had a relapse in your mental health it is really encouraging to hear that the care and support of the Home Treatment Team had such a beneficial outcome. Your feedback will be passed onto the team who are always grateful to hear how their care has helped. We wish you all the best in your ongoing recovery.

Regards

Imelda Murphy (Clinical Nurse Manager) Tom Foster (Senior Practitioner)

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