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"Excellent explanations and advice"

About: Sentinel Healthcare Southwest Community Interest Company / Shoulders, Knees & Feet (muscles & bones)

(as the patient),

Dr P Giles was excellent in the explanations and advice provided in all areas (physical, training, exercise, lifestyle). I received a very complete picture of the situation and what can be done. As I told him, I wished I could have seen a specialist much earlier in the process (not just in the 9th month), as this was invaluable to ensure a safe progress in all aspects.

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Responses

Response from Operational Support Manager, Sentinel Treatment Services, Sentinel Healthcare 12 years ago
Submitted on 17/02/2012 at 11:58
Published on Care Opinion at 12:01


Dear rocket754

Many thanks for taking the time to leave feedback relating to the care you received from our service. I am very glad to hear you are pleased with the care and advice received from the team, and will share your comments with Dr Giles.

I am sorry to hear that you have exeperienced a delay in your referral to the Knee team, and would encourage you to raise these concerns with your referring GP.

Best Wishes

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