"Amazing nurses, fabulous with our needle phobic 7 year old."

Our daughter needs regular blood tests due to a thyroid issue and after a very traumatic experience first time round, became extremely needle phobic. This was causing immense amounts of stress, not only for her but for us as a family. We tried lots of different approaches, (including hypnotherapy) with the experience getting progressively worse. However, time before last we saw Nurses Caroline and Karen in Clinic 5. They spent time building up trust with our daughter and the experience- although still traumatic- was the best we’d had. Prior to her last blood test, I went to see Caroline and Karen, who took time out of their very busy days, to develop a strategy with me. When we arrived in Clinic they were fabulous with her, we implemented the strategy and had an altogether more positive experience! In future, we will make sure we go to see them and are very hopeful it will be a lot less stressful going forward.