"Hard working professionals doing a great job"
About: University Hospital Wishaw / Emergency department University Hospital Wishaw Emergency department ML2 0DP University Hospital Wishaw / Physiotherapy University Hospital Wishaw Physiotherapy ML2 0DP University Hospital Wishaw / Trauma & orthopaedics University Hospital Wishaw Trauma & orthopaedics ML2 0DP University Hospital Wishaw / X-rays and Scans University Hospital Wishaw X-rays and Scans ML2 0DP
Posted by Mark C (as ),
I attended at A& E at Wishaw General Hospital today after suffering a Hamstring injury. I had dealings with a nurse named Fiona and a physiotherapist named Laura. The friendly and professional service I got from them was excellent. Between waiting to be seen and going through to the X-Ray department, I could see how busy the department was and I was surprised at this for a Monday afternoon. I didn't feel rushed at all and both Fiona and Laura were caring, professional and explained things to me thoroughly. Having separated my shoulder in the past and not getting physio for a while after it, I know the importance of swift rehabilitation and before I left, Laura showed me exercises to do which will help speed up my recovery. I was so impressed with the care and service I got, I came home and googled how to make comments. I'll admit that I'm usually quick to criticise bad service and I don't praise good experiences enough, but today has shown how the hard working professionals of our Health Service are doing a great job. I know for a fact that I'm never this friendly when I'm rushed off my feet at work! !