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Care Opinion

Waiting yet again

Story from nhs.uk

"Waiting yet again"

About: Wythenshawe Hospital

Just attended for lung surgery, which, fair enough, could not be done due to position of tumour in chest.

The operation had already been put back three weeks, no reason given, but so scared it may have spread more by now ? - and we are awaiting yet again for radiotherapy appointment.

All been very stressful

Have to say all the team have been wonderful

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Responses

Response from Wythenshawe Hospital 5 years ago
Wythenshawe Hospital

Submitted on 07/12/2018 at 15:13
Published on nhs.uk at 16:06

We were very sorry to receive your comments and concerns via the NHS website about your experiences on 17 November 2018 when you attended for lung surgery.

It is very difficult to respond to the specific concerns you have raised without being able to investigate your concerns in more detail. We take all issues surrounding patient care very seriously and would very much like to hear from you directly about your experience. If you contact our Patient Advice and Liaison Service on 0161 276 8686 or by e-mailing pals@mft.nhs.uk quoting reference number PO18/0205 they will be able to discuss this with you.

Rachel Mortimer Deputy Directorate Manager

Lung Cancer and Thoracic Surgery Directorate

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Manchester University NHS Foundation Trust 5 years ago
Manchester University NHS Foundation Trust

Submitted on 07/12/2018 at 15:18
Published on Care Opinion at 15:59

We were very sorry to receive your comments and concerns via the Care Opinion website about your experiences on 17 November 2018 when you attended for lung surgery. It is very difficult to respond to the specific concerns you have raised without being able to investigate your concerns in more detail.

We take all issues surrounding patient care very seriously and would very much like to hear from you directly about your experience. If you contact our Patient Advice and Liaison Service on 0161 276 8686 or by e-mailing pals@mft.nhs.uk quoting reference number PO18/0205 they will be able to discuss this with you.

Rachel Mortimer Deputy Directorate Manager
Lung Cancer and Thoracic Surgery Directorate

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