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"Excellent treatment, feedback, and care"

About: East Surrey Hospital

Once again I and my wife are indebted to East Surrey Hospital and the relevant staff involved in treating my wife so expeditiously and efficiently on 16 November. She has a permanent blood problem and any infection incurred necessitates prompt investigation and treatment. In these and other respects we could not have received a better response. I was particularly impressed by the initial approach to rule out sepsis of which there is clearly complete awareness.

All staff treated us with empathy, interest, care and respect. Of particular note was the consultant who deserves especial recognition for all his efforts on my wife’s behalf., together with a professional but personable and caring personality

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Response from Ben Mearns, Chief of Medicine, Surrey and Sussex Healthcare NHS Trust 5 years ago
Ben Mearns
Chief of Medicine,
Surrey and Sussex Healthcare NHS Trust

Doctor

Submitted on 17/11/2018 at 12:33
Published on Care Opinion on 19/11/2018 at 13:29


picture of Ben Mearns

Thank you so much for your feedback. We have been focusing on sepsis recognition and treatment for some time and it’s great that this was evident.

If you would like me to let the specific team members know please feel free to email me and they’d be delighted. My email is ben.mearns@nhs.net.

With our best wishes

Ben

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