"I have had a very mixed experience."
About: The Royal Victoria Infirmary The Royal Victoria Infirmary Newcastle Upon Tyne NE1 4LP
Posted via nhs.uk
What I liked
I gave birth to my baby at the RVI in late may 2011, and was readmitted to the ward 10 days later. The care I received throughout induction, labour and delivery were brilliant. The midwives, anesthetist and doctor were all very professional and caring, even when things were not going to plan.
When we were readmitted, I received great help from a breast feeding sister (I'm sorry I can't remember her name) and the medical team were very reassuring.
What could be improved
Once I was transferred to the post natal ward at 4am, I felt lost and didn't know what to do. I'm sure midwives did come and see me, but I only have memories of being in a lot of pain and being very tired, and not knowing what to do. I can't remember anyone advising regarding breast feeding, and by the time my partner came at 3pm, I was in tears and he took us home.
I can't help thinking that this experience led to the readmission, as breast feeding did not get off to a good start. Once readmitted, the treatment plan seemed to change with each new shift - nobody seemed to be telling us the same thing.
One minor quibble is the food - only once did I get the meal I had ordered - other times my tray had been given away to other patients, and there was sometimes nothing left for me, and no NHS snack box.