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Glastonbury incontinence clinic

Posted By antliaex39

"Glastonbury incontinence clinic"

About: Specialist community health services / Continence service

(as a service user),

I had an appointment with Jill in Glastonbury for incontinence issues. Jill was very helpful and very sympathetic to my plight. She gave me very useful guidance which was much appreciated. Thank you Jill.

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Responses

Response from Emma Davey, Director of Patient Experience and Engagement, Somerset NHS Foundation Trust 5 years ago
Emma Davey
Director of Patient Experience and Engagement,
Somerset NHS Foundation Trust

Submitted on 15/11/2018 at 17:14
Published on Care Opinion on 16/11/2018 at 11:38

picture of Emma Davey

Hello antliaex39,

Thanks very much for getting in touch with us to share your story - we are so pleased that you took the time to let us know about your experience at our continence clinic in Glastonbury.

I have shared your story with our service manager Catherine who wanted me to let you know that she was delighted to hear that Jill was so understanding of your needs and that the advice you had has been helpful to you. We understand that it is sometimes not easy to talk about these difficulties and we are so pleased that you felt listened to and that we were able to make a difference for you.

Catherine will be sharing your story directly with Jill to pass on your thanks and feedback.

Thanks again for taking the time to get in touch, it is always lovely for us to hear that we are providing a valuable service.

With best wishes,

Emma

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