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My wife waited 3 and half years for neck treatment

Posted By John Ridd

"My wife waited 3 and half years for neck treatment "

About: Claremont Hospital Lincoln County Hospital / Trauma and orthopaedics Lincolnshire Teaching PCT

(as a relative),

My wife a patient of an orthoepedic surgeon at Lincoln County Hospital, for 3 1/2 years plus, was getting no where, and the local PCT refused to allow injections which were recommended by him . He wanted to carry out an operation on a different part of her back, and we were waiting for the PCT to authorise this, After a lengthy delay, his secretary gave me the number of the PCT, to chase it up, and they contacted The One Health Group, who after 3 weeks gave us an appointment to see one of their surgeons who told us that she needed to see a Neurological Surgeon and would pass her name to his colleague , who turned out to be Mr Abhiney Kamat , He suggested a route to take, which in fact my wife was pleased to agree to, and she had her operation on Dec 20 at Claremont Hospital Sheffield.

For the first time in over 3 years she has lost the pain and tingling in her arm , and has more movement in her neck, shoulder and arms than for many a year . Although the hospital was difficult to get to , the care and attention she received from all members of the staff would be difficult to improve upon, and we both are fully appreciative of their skills .

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Responses

Response from Abhinay Kamat, Neurosurgery 12 years ago
Abhinay Kamat
Neurosurgery

Submitted on 23/02/2012 at 19:08
Published on Care Opinion on 24/02/2012 at 13:38

picture of Abhinay Kamat

Dear " John Ridd " ,

I wish to thank you on behalf of my team at the One Health Group in Sheffield and Claremont hospital for taking the time to leave your kind and valued comments.

I will pass on this feedback to the relevant teams involved. It has always been our endeavour to offer a timely and efficient service to our patients and it is extremely motivating to note that patients and relatives are appreciative of our efforts.

We are committed to improve the local provision of our services wherever appropriate and possible.

Many thanks and best wishes,

Abhinay Kamat

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Response from Jennie Negus, Head of Patient Experience, United Lincolnshire Hospitals NHS Trust 11 years ago
Jennie Negus
Head of Patient Experience,
United Lincolnshire Hospitals NHS Trust

Submitted on 28/05/2012 at 13:49
Published on Care Opinion at 14:04

picture of Jennie Negus

Thank you for posting your story here and to echo Mr. Kamat's comments above it is extremely valuable to understand and hear about our patients experiences.

I am extremely sorry for what has clearly been a protracted and difficult time for you both and involves contractual issues across the PCT and Lincoln County Hospital (United Lincolnshire NHS Trust). If there is anything further that we can help you with then please do not hesitate to contact us at patient.involvement@ulh.nhs.uk.

I am also sorry that my response is so late but I am glad to hear that your wife has made a good recovery from her surgery.

Jennie Negus. Deputy Director of Patient Services.

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