"My GP listens to me"
About: Andover Medical Centre Andover Medical Centre London N7 7QZ
Posted by RacLondon (as ),
I love that I can make an appointment/ request my repeat prescription online and collect it from my local pharmacy. When will you turn on the comment / communicate section? That might seem like a pain for you but would be really useful in case you don’t need an appointment
There was no queue at reception which was good.
My GP actively listens to me, he totally turns away from his computer and gives his full attention. He proposes a plan and checks I’m happy with it. It must be frustrating that he can’t do an electronic referral to the Whittington for X-rays/ bloods.
When I was told at the Whittington the GP will get the results in 3-5 days I was shocked they don’t have a portal. The CCG should prioritise that.
The health centre doesn’t seem to invite feedback- perhaps there’s a board bit in amongst all the health promotion leaflets etc I didn’t see anything. Is there a PPG? What does it discuss? Who looks at patient’s feedback? How is it used?
Overall I give the practice 5 stars for the GP. Well done and thanks to him.