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"Amazing nurses, surgeons & anaesthetist in day..."

About: Queen's Hospital / Anaesthetics

I was booked in to the day surgery unit for a diagnostic laparoscopy. It was my first time under general anaesthetic so I was a little bit nervous about going under. Every member of staff I encountered from the wonderful managing sister to the student nurse, the hospital porter, anaesthetists and operating surgeon could not have been nicer to make me feel so at ease.

I was treated really well despite my first operation being cancelled after 6 hours of waiting in the day surgery unit, my second experience was much better. I couldn't recommend the unit more highly for their patient care and kindness.

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Responses

Response from Queen's Hospital 5 years ago
Queen's Hospital
Submitted on 13/11/2018 at 17:59
Published on nhs.uk at 19:06


Thank you for taking the time to make us aware of your experience. It is so lovely to hear that you have been happy with the care provided to you by the team. I will pass your feedback onto the team as I know this will mean a great deal to them. I have also noted your comment regarding cancellation, this is something we are working hard to avoid and improve. Once again, thank you for taking the time to make us aware of your experience.

Kind Regards

Janet Murat

Director of Nursing, Anaesthetics

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