"Clean hospital, good care, nice relaxing..."
About: Heartlands Hospital Heartlands Hospital Birmingham B9 5SS
Posted via NHS Choices
What I liked
Lots of midwives around during labour and afterwards which was in contrast to Solihull.
Clean, lots of cleaners around, bed was changed often in the 4 days as opposed to Solihull when I was not able to find clean sheets or anyone willing to change them.
Good breastfeeding support, even through the night when a midwife would assure me even if for a couple of minutes, would stop me from feeling so downhearted.
The food, yes the food, was nutritious and there was plenty of choice.
Pain medication after the C-section was good and i was asked constantly if I was OK and offered drugs regularly which kept the pain in check.
Lots of staff, I was constantly monitored and checked, all knowledgeable and approachable.
A much more relaxed atmosphere in which to recover from childbirth than Solihull, I left feeling happy and confident.
What could be improved
The car park is a nightmare to get a space, endless driving round to find a space.
I read some very scary reviews of this hospital before I went in to have my baby in January 2012, I had my previous baby at Solihull Hospital and was worried about the lack of choice of where to have my baby as I was considered high risk.
I spent 4 days in hospital being induced, having a C-section and recovery and found it to be a much better hospital than Solihull for maternity services.
I think people tend to review when they have had a bad experience, so wanted to share my good experience to reassure people. I think I have recovered more quickly thanks to their care and would recommend choosing this hospital for maternity services to friends and family.