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"Respiratory Department Triumph again and again"

About: Darlington Memorial Hospital / Respiratory medicine

Attended a Respiratory appointment at 16:15hrs on the 24/10/2018 with my consultant. I was 1 hour early for my appointment because I like to make sure I am never late, it's only polite, this didn't matter, as soon as I checked in I was ushered by a nurse for prelim tests prior to my appointment time, these included an X Ray by very professional, efficient and polite X Ray Department, A Spiro Test, again, by a professional and polite nurse and respiratory staff, I always get the sense of feeling that this department works together as a team, nothing appears too much hassle for them, they are always very helpful.

I had a very good one to one discussion with my Consultant, she has a no holds barred, open questions to and from, in Layman Terms and understandable language, very honest indeed, tells me how it is, what my options are and best practice for the way ahead for me. I never leave the Hospital after an appointment wondering, What Next, everything is explained and the Consultant makes sure I fully understood everything.

THANK YOU.

Regards

Ex Serviceman

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Responses

Response from Darlington Memorial Hospital 5 years ago
Darlington Memorial Hospital
Submitted on 08/01/2019 at 16:52
Published on nhs.uk at 18:05


Thank you for providing feedback on your recent visit.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant manager to pass onto the staff on your behalf. I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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