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"Emergency appointme-Cannot get an appointment..."

About: Hall Green Health

My father in law is an 89 year old who has just been discharged from hospital following an infection- he has been quite poorly and had intravenous antibiotics and was very confused

Ihe came home on Tuesday 6th November and was advised to book a GP appointment straight away to ‘sort some things out’ He still feels quite poorly-and cannot manage to get to the surgery- the earliest appointment they can give hiim is next Tuesday! - a week away- this is appalling serviceable very disappointing from a community health centre- This is an elderly frail gentleman - this health centre is letting down the people who need them to step up and support the elderly community

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Responses

Response from Hall Green Health 5 years ago
Hall Green Health
Submitted on 08/11/2018 at 15:31
Published on nhs.uk at 16:06


Dear patient,

I am very sorry to hear that your encounter with the surgery was disappointing when trying to book an appointment for your father in law. In order for me to investigate this fully, would you be kind enough to contact the surgery with your father in laws detail and I will look into this for you.

Regards Andi Jones

Reception Manager

0121 777-3500

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