"Grateful for care but worried by staff levels"

About: North West Ambulance Service NHS Trust Royal Blackburn Hospital / Trauma and orthopaedics

(as a relative),

My sister was in a car accident near Blackburn and was admitted in the early hours of the morning. She had shattered her pelvis and broke her hip and her leg socket.

The doctors and nurses were very competent and thorough but I felt the hospital was dangerously understaffed. The nurses constantly looked worn out and rushed and when my sister pressed her alarm button during the night it often took 45 minutes to an hour for someone to come and give her pain relief.

All in all a good hospital with brilliant staff but I feel more night nurses desperately need to be employed on orthopaedics. I think all the staff will agree.

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