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Care Opinion

Befriender Service

Posted By Lesjy48

"Befriender Service"

About: Kilbryde Hospice

(as a staff member posting for a patient/service user),

It is good to know you have a friend who cares about you and although i haven't known her for long it feels like we have known each other for years, we just clicked.

I look forward to her visiting me each time.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Margaret Mary Cowan, Clinical Services Director, Kilbryde 5 years ago
Margaret Mary Cowan
Clinical Services Director,
Kilbryde

Responsibility for the smooth running of all services relating to patients, carers and family members

Submitted on 09/11/2018 at 14:08
Published on Care Opinion at 15:34

picture of Margaret Mary Cowan

Dear Lesjy48

Thank you for taking the time to give us such positive feedback on our Befriender Service. As Clinical Services Manager at Kilbryde Hospice, it is good to hear that you are getting on so well with your Befriender and they are caring towards you. Our Care @ Home nurse specialist Sine MacDonald works hard to ensure that you and your Befriender are suited as much as possible and it sounds as though this is working well. I will pass your feedback onto Sine to let her know how much you are benefiting from the service.

As before, I am very grateful to you for telling us your story. We are constantly recruiting volunteer befrienders. Your story may prompt someone who is in the same situation as you to seek our befriending help.

Kind regards

Margaret Mary Cowan

Clinical Services Manager

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