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Excellent standard of care from all staff

Story from nhs.uk

"Excellent standard of care from all staff"

About: Cumberland Infirmary / General surgery

I recently had an operation at the infirmary and throughout the whole process was treated with the utmost respect, dignity and compassion. All the staff were extremely kind and caring and made me feel comfortable throughout my operation and subsequent stay. I was particularly impressed with the anaethetist, the theatre nurse and the nurse who oversaw my recovery period. This was the first operation I have had and the staff couldn't have been better, I found them very attentive and really felt that they had my best interests at heart. Many thanks to them all!

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Responses

Response from Cumberland Infirmary 5 years ago
Cumberland Infirmary

Submitted on 05/11/2018 at 08:46
Published on nhs.uk at 10:06

Dear Sarah,

Thank you for taking the time to leave a comment on our website.

It must have been quite an anxious time for you as you would have been unsure what to expect with this being your first experience of surgery.

I do hope that it was ‘better than expected’.

I am very pleased to hear that you received such reassuring care which was attentive, kind and caring.

Thank you for giving us the option to share your kind comments with the teams involved in your care. I am sure that they will be delighted to receive your positive feedback.

Best regards

Alison S-D

Patient Experience

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