"Not a pleasant experience."
About: Queen Elizabeth Hospital Birmingham Queen Elizabeth Hospital Birmingham Birmingham B15 2WB
Posted via nhs.uk
What I liked
What could be improved
Both the Ambulatory Care Unit and ward where understaffed, I did not feel it appropriate to have male care assistants on a female ward at night.
Food, I was only given tea and biscuites and a bowl of cereal with a drop of milk during the 27 hours I was there.
The ward was cold, I gave up asking for a blanket.
The clearners started cleaning the ward at 11.45pm, no consideration was given to the patients, talking on their radios, banging plastic bags on the floor, moving furniture. No explanation or appology was given to the patients.
If the government truly wants patient choice, then let patients have what they are asking for, properly run local hospitals where care comes before accountancy rules and regulations.