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"Office staff"

About: Concept House Surgery

It is usual to praise our excellent doctors but I would like to thank all the hard working but largely unrecognised office staff . I would like to thank, in particular, the two members of staff who really helped us with an ongoing problem with Patient Access accounts. They were very helpful and pleasant and refused to admit defeat

W Alan Fletcher J.P.

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Responses

Response from Concept House Surgery 5 years ago
Concept House Surgery
Submitted on 06/11/2018 at 11:27
Published on nhs.uk at 12:06


Thank you so much for taking the time to leave such lovely feedback. It is particularly appreciated coming from our 'patient participation' member you have always been so fair and helpful.

I shall read out your comment to the whole team at our next meeting later this month and make sure the members of staff you mention are aware of the compliments.

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