"Disappointed with service from Pharmacy dept"
About: Royal Lancaster Infirmary Royal Lancaster Infirmary Lancaster LA1 4RP
Posted via nhs.uk
What I liked
Care and information from doctors and nurses
What could be improved
Length of time sat waiting for antibiotic prescription. Handed in prescription at pharmacy dept then sat and waited for 45 minutes before receiving the antibiotics. During this period 2 nurses handed in prescriptions at pharmacy and received the medication immediately. I appreciate that some prescriptions are perhaps more urgent than others and do not object to the nurses getting their prescriptions immediately for use in the hospital but during the rest of the 45 minutes I was waiting there were no other prescriptions handed in by anyone else. How long does it take for the staff to make up and hand out an antibiotic prescription for people actually sat there waiting.