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triage is non exsistant until actually seen by...

Story from nhs.uk

"triage is non exsistant until actually seen by..."

About: Lister Hospital / Accident and emergency

As arrival via ambulance one is put in a corridor and are treated in strict turn regardless of how the patient feels.

No wonder this hospital has such bad reviews.

Why leave patients in cubicle waiting for maybe just a blood test, then a further wait for the results when the cubicles are urgently required by more sicker patients Surely a sort of waiting room could be provided for the "less" ill.

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Responses

Response from Lister Hospital 5 years ago
Lister Hospital

Submitted on 02/11/2018 at 13:51
Published on nhs.uk at 14:06

Thank you for your email - we're sorry to hear that you were unhappy with your experience at the hospital. As we do with all of our reviews, we will share your feedback with our senior team in A&E. If you wish for your experience to be looked into further by our complaints team, then we would recommend that you do get in touch with them directly. Details on how to do so are available on our website: https://www.enherts-tr.nhs.uk/patients-visitors/patient-surveys/concerns-and-complaints/

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