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accident and emergency minor accident

Story from nhs.uk

"accident and emergency minor accident"

About: Whipps Cross University Hospital / Accident and emergency

1st visit was around 7th October 2018 in accident and emergency and was seen by a particular Nurse, she is a very caring person and made me feel at ease.

2nd visit I Came in to accident and emergency on 1st November 2018 at 5.20pm

And was seen by 5.40pm.

The Nurse was very friendly and made me feel like a person not another thing passing through. She made me feel I was able to talk to her and she gave great advice back and calmed me down, as I injured my finger badly and suffer from anxiety.

Whipps cross has a brilliant member of staff in this nurse.

She is a credit to the hospital.

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Responses

Response from Whipps Cross University Hospital 5 years ago
Whipps Cross University Hospital

Submitted on 02/11/2018 at 15:25
Published on nhs.uk at 16:05

Dear Kristian,

Thank you for taking time to contact us with feedback. We are pleased that you are happy with the care provided at the A&E department at Whipps Cross Hospital. We value your feedback as its confirmation to staff and the organization of the excellent care provided at Barts Health. We are proud that our nurses are delivering our trust values.

We would like to share your kind words with the team that took care of you and would like to request that you email your details to WXPALs@bartshealth.nhs.uk

We look forward to hearing from you

Kind Regards

Traci

Central Complaints Officer

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