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"My care was simply 10/🔟"

About: Guy's Hospital / Thoracic surgery Medway Maritime Hospital / Respiratory medicine The Maidstone Hospital

(as the patient),

I had a Carcinoid lung tumor removed by mr bille. I stayed on Dorcas ward. My care by every member of staff from the time I was admitted til the day I was discharged was simply 10/🔟

I was referred by Medway hospital in Kent. They were excellent with the initial possible diagnosis and all investigations were done very promptly indeed. I suffered from a lot of anxiety during all the investigations and waiting for results but obviously understood that this was what had to do be done in order to receive the corect treatment for myself. On meeting Mr Bille approximately 1 month before the operation he meticulously went through what to expect before, during the op and the aftercare. I felt very lucky and very much at ease that this Consultant would be performing the operation. After the operation I was in some pain but minimal considering type of surgery I had been through. I was discharged after 4 days as I made a good recovery. I am still recovering slowly but surely at home some 2 weeks later but have reduced my medication greatly. I am so grateful to Mr Bille and all the team at Guys. Also very grateful to Medway Maritime my local hospital.

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Responses

Response from Patient Experience Manager, Medway NHS Foundation Trust 5 years ago
Submitted on 05/11/2018 at 08:46
Published on Care Opinion at 11:58


Dear Rebecca,

Thank you ever so much for taking the time to provide your feedback, it is much appreciated and will be shared with the respiratory team who cared for you here at Medway NHS Foundation Trust.

We hope you are recovering well from surgery.

Kindest regards,

The Patient Experience Team

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Response from Guy's Hospital 5 years ago
Guy's Hospital
Submitted on 09/11/2018 at 16:24
Published on nhs.uk at 17:06


Thank you for your feedback. We are so pleased to hear that your operation went well and that you felt re-assured and well looked after during your stay. It is good to know that you have made a good receovery. We will pass your comments on to Mr Bille and the team on Doulton Ward.

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