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"Bracknell CMHT heading in the right direction"

After what I can only describe as having a panic attack followed by a meltdown I called the crisis team. The lady I spoke to was very patient despite me being very upset. She quickly arranged for me to see someone. I was called by the home treatment team at Bracknell CMHT and asked to to in and see them. When I got there we had a discussion about what was going on to cause my present difficulties. They asked me some questions and we came up with a short term solution to curb my anxiousness. They then arranged an appointment with a psychiatrist a few days later. When I attended I spoke to the consultant about all the different aspects of my situation. She seemed to understand a lot about what was going on already which I can only assume was passed to her from the person I saw at the home treatment team. The medication situation was the root of my problem. She made a few changes and put a plan in place that not only helped me but covered every eventuality and addressed all my anxieties. I was glad I made the call and very pleased with how the professionals concerned handled everything. Well done guys

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Responses

Response from Churchill House 5 years ago
Churchill House
Submitted on 08/11/2018 at 11:40
Published on nhs.uk at 12:06


Dear Sir or Madam,

Thank you for your posting and positive feedback. It is pleasing to learn that you were happy with the service provided here. I will share this with staff concerned. I am sure that they will be pleased with this recognition for all of their hard work.

Yours Sincerely,

Trevor Lyalle

Patient Advice & Liaison Service

Berkshire Healthcare NHS Foundation Trust

Tel: 01189605027 e mail: trevor.lyalle@berkshire.nhs.uk

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