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The right mixture of encouragement and humour

Posted By PDR

"The right mixture of encouragement and humour"

About: Victoria Hospital / Gastroenterology

(as the patient),

From admission to discharge, the staff made me feel confident and as relaxed as I could be! They were professional, supportive and friendly. Jean, Gail and Craig, and my Consultant, Neil, showed the right mixture of encouragement and humour, particularly for a procedure which is anything but amusing!

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Responses

Response from Arlene Brown, Head of Nursing, Planned care, Planned Care, NHS Fife 5 years ago
Arlene Brown
Head of Nursing, Planned care, Planned Care,
NHS Fife

Submitted on 05/11/2018 at 22:57
Published on Care Opinion on 06/11/2018 at 10:20

picture of Arlene Brown

Dear PDR,

The team will be pleased to read your positive feedback.

Thank you for taking the time to post this on care opinion.

Regards Arlene

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