"Bad attitude of staff at Stafford Hospital"

About: Stafford Hospital / Accident and emergency West Midlands Ambulance Service NHS Foundation Trust

(as the patient),

I keep having really bad attitude from some A&E staff nurses and A&E doctors also some consultants. Surgeons will not treat me or admit me or give me pain relief.

I have got a matron of the hospital who knows me really well over many years, she has seen it with her own eyes. Also it has made me take me own life every year, more that once in a year.

Last year was really bad for me. I had to have my heart restarted in Sept 2011. I was in resus from 10pm to 8am next morning.

Also, once a consultant wouldn't let his team finish my treatment or let me have an xray, so I went up to Stoke Hospital and I ended up having a really bad bowel obstruction caused by my illness - adhesions, but sometimes it don't show up on test.

Some days I just need pain relief, its not my fault, tests don't show much up and it's took years to find the cause, only through operations I've had it.

Also ambulance services giving me attitude, and family and out of hours GP but I've got a care plan and they not keeping to it.

I've got many stories and complaints to tell.

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Response from Regional Head of Patient Experience, West Midlands Ambulance Service

I am sorry to hear of your experience with the ambualnce service. Should you wish to contact the Patient Experience Team to discuss your concerns please do not hesitate to call 01384 246370

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