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Rude receptionist and poor referral service

Story from nhs.uk

"Rude receptionist and poor referral service"

About: Chislehurst Medical Practice

have All heart attack symptoms but they did not care . Mistake with referral,Reception is very rude and care less . She said they did mistake but everyone is responsible for their own health ?????? What that is mean should we refer our help to chest pain clinic ?

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Responses

Response from Chislehurst Medical Practice 5 years ago
Chislehurst Medical Practice

Submitted on 09/01/2019 at 10:53
Published on nhs.uk at 13:06

We are sorry you have received a poor service.

If you would like us to look into this and respond to you directly please contact the practice directly.

Many Thanks

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