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Ward 6

Story from nhs.uk

"Ward 6"

About: University Hospital Of North Durham / General medicine

Absolutely horrible ward they discharged my mam and she wasn't well enough to come home and was back in hospital the next night even worse she was in 3 weeks on ward 6 and was worse when they discharged her no care on this ward at all I am absolutely disgusted about the care

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Responses

Response from University Hospital Of North Durham 5 years ago
University Hospital Of North Durham

Submitted on 08/01/2019 at 11:14
Published on nhs.uk at 12:06

Thank you for providing feedback on your Mother's recent visit.

I am very sorry to hear that you were unhappy with your experience on this occasion and we will make sure your feedback is passed to the relevant manager.

We would welcome the opportunity to discuss your concerns with you and if you would like to contact us with some more detail it would enable the matron or manager to look into your concerns for you.

If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774.

If you would prefer to contact us by e-mail, our address is cdda-tr.patientexperiencecddft@nhs.net

If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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