"Another brilliant performance from an NHS hospital..."
About: Royal Lancaster Infirmary Royal Lancaster Infirmary Lancaster LA1 4RP
Posted via nhs.uk
What I liked
Good communication with the consultant anaesthetist and consultant surgeon both before and after the operation.
Excellent staffing in pre, theatre and recovery.
A very good level of staffing back on the ward. Staff were all friendly, professional and caring. They worked well together as a team.
The food was regular, hot and of a good standard. Particularly likes fish, chips and mushy peas - no mean feat to deliver that dish to communication with the the numbers who asked for it and for it to be hot and not soggy.
What could be improved
A few small matters:
1. The vertical blinds on the ward need replacing or removing.
2. Some beds have lost their bed-heads and monkey bar, removed at theatre and not joined together later.
3. I have a colostomy bag and use a mirrir when changing it. Mirrors are not well sited in the toilets.
Overall, a brilliant service from start to end. A huge thankyou to all.