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Badly treated

Story from nhs.uk

"Badly treated"

About: Leighton Hospital / Urology

came To see specialists today very disappointing very condercending didn’t know my medical history didn’t know I had been to accident and emergency on two occasions one doctor couldn’t could not find a lump wanted me to go on antibiotics for a month and take pain killers the other doctor didn’t want to put me on antibiotics wanted to put me on pain killers did find the lump in my testicle and wanted to hipmertize me he never even looked at my medical records I will complain to my gp and request another consultation with someone who has my medical records and hopefully find out what is causing my extreme pain

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Responses

Response from Leighton Hospital 5 years ago
Leighton Hospital

Submitted on 15/11/2018 at 09:40
Published on nhs.uk at 10:06

I am very sorry to hear you experienced poor treatment when you recently visited the urology department at Leighton Hospital .We endeavour to give our patients the best care and experience possible, at a time when they feel vulnerable. I can see from your comments that you clearly felt this was not the case during your visits.

If you would like to contact me directly if you are still experiencing symptoms, I will arrange a further appointment. In addition if you would like to discuss the details of your previous visit further, in order that I can investigate this, please do not hesitate to contact me via the Customer Care Team on 01270 612410.

Best wishes

Nikki Rafferty

MODERN MATRON

SURGERY AND CANCER DIVISION

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