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Unsatisfied

Story from nhs.uk

"Unsatisfied"

About: Park Edge Practice

Visited this practice several times over same symptoms for last few months been given several medications and not helped I feel like when you try to explain your symptoms as i am concerned and trying to seek advice your made to feel stupid I've been told several different things from one gp to another lost all faith in the medical practice having moving area my last gp surgery was fantastic always felt like they were genually concerned to help me just feel let down by this practice having working in the nhs sector myself am completely let down by the care given here

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Responses

Response from Park Edge Practice 5 years ago
Park Edge Practice

Submitted on 04/12/2018 at 12:59
Published on nhs.uk at 14:06

Thank you for taking the time to provide feedback. I am sorry to hear that you are unhappy with your experience at our surgery. Our aim is to provide high quality treatment, care and service to all of our patients.

If you would like to discuss the issues further, please contact the practice to speak with either the Practice Manager or your GP.

Alternatively you can complete a complaints form and the matter will be looked into. Our complaints form can be downloaded from the website: https://www.parkedgepractice.co.uk/pages/Complaints or obtained from the surgery reception.

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